Used Car Week 2018 has ended

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Used Car Week 2018

Visit the official Used Car week website to learn and to register for this year’s event.

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7:00am MST

2nd Annual Peer-to-Peer Excellence in Risk Management Roundtable Breakfast (Creditors Only) Rainmakers BCMark C Bugalski • Rebecca Igo • Jeremiah Wheeler • Digital Recognition Network • Allied Solutions

7:30am MST

Registration Culturekeepers WestExperian NAAA Past President's Breakfast Deseo

8:00am MST

NAAA Eastern Chapter Board of Directors Meeting Pathfinders A NAAA Midwest Chapter Board of Directors Meeting Tribal B NAAA Southern Chapter Board of Directors Meeting Tribal A NAAA Western Chapter Board of Directors Meeting Pathfidners B NAAA Canadian Committee Meeting Greenway B

8:30am MST

Conference Welcome Trailblazers Auction Edge Customer Summit (by Invitation RSVP only) Kirkland

8:45am MST

Dealer Success in a Digital World: How to Win Connected Customers TrailblazersGeorg Bauer

9:30am MST

Regulatory Compliance: Plan, Test, Respond MapmakersRobert Caracciola • Michael Thurman • Mike Trainor The Rise and Importance of Alternative Credit Data Rainmakers ADavid Elmore Harness the Big Data Revolution Amongst New Regulations Kierland 1Samantha Zawilinski Crossing the Chasm in the Repossession Industry PathfindersTerry Groves NAAA Auction Standards/Safety Committees Meeting Greenway B

10:15am MST

Auto Fintech - Aligning Objectives & Solutions Kierland 1Marguerite Watanabe Let’s Talk About Taking Back Your Gross Profit Rainmakers CJason Knight Wholesale Evolution — The Transition from Brick and Mortar to Digital Rainmakers BMike Waterman How Predictive Analytics can Improve Recovery Success Rates and Efficiency PathfindersSteve Schroder Proper use of Electronic devices in the Post Repossession Minefield TribalEric Johnson • Corinne Kirkendall

11:00am MST

Best Practices for Mitigating Losses on Collateral Rainmakers ASteve Garcia Early Stage Detection of Customers at-Risk and Appropriate Customer Treatments to Mitigate Default MapmakersTherese Henry • A.J. Travagline Conversational Commerce: Cut Through the Noise Rainmakers BKelly Hollis Brown Today's Car Buyers – What the Data Says and How You Need to Adapt Rainmakers CMarty Blue AutoIntel Update: Big Data and Artificial Intelligence Pays Dividends in Repossession Kierland 1Rod Arends • John Lewis • Zach Potestio

11:30am MST

END OF FIRST BLOCK Kierland 1 NAAA Opening Luncheon HerbergerJim Hallett • Alan Mulally • Ray Nichols • Sandy Schwartz

2:00pm MST

masterQueue User Conference Greenway ASean Downey • Bryan Geist • John Lewis

2:15pm MST

Client Experience Pop-Up Magazine MapmakersJoe Miller Economists Roundtable: Unpacking the Trends of Today Kierland 1AJoe Overby • Tony Hughes • Tom Kontos • Jonathan Smoke How to Wholesale and Retail Imperfect Used Vehicles PathfindersDave Sutton • Gina Barro • Robert Grill • Frank Lynch Loss Mitigation for Auctions and Floor Planners Greenway BKay Hull • Jason McCarter Managing Auctions in 2018 TribalPat Dudash • Jon Karasek • Dale Martin • Luke Pidgeon Wholesale & Residual Update: Riding the Off-Lease Wave + Where Values Stand Kierland 1BNick Zulovich • Larry Dixon • Anil Goyal • Joe Halovanic • Morgan Hansen • Eric Ibara NAAA Finance/Budget Committee Meeting Kierland 1C

3:00pm MST

Delivering an Unstoppable Client Experience TribalTony Drummond Economists Roundtable: Unpacking the Trends of Today (REPEAT) Kierland 1AJoe Overby • Tony Hughes • Tom Kontos • Jonathan Smoke Industry Evolution: Independents Chart Future PathfindersDan Diedrich Loss Mitigation for Auctions and Floor Planners (REPEAT) Greenway BKay Hull • Jason McCarter The Talent Shortage: Attracting the Next Generation of Auction Employees MapmakersWill Farmer • Amanda Looney Wholesale & Residual Update: Riding the Off-Leave Wave + Where Values Stand (REPEAT) Kierland 1BNick Zulovich • Larry Dixon • Anil Goyal • Joe Halovanic • Morgan Hansen • Eric Ibara NAAA Legislative/PAC Committees Meeting Kirkland

3:30pm MST

Extended Networking Break with Exhibitors, Sponsored by Ally Kierland (Expo Hall)Ally

4:00pm MST

Consignors’ Perspective: The State of the Used Car Industry, Sponsored by ServNet Auction Group TrailblazersBill Zadeits • Jason Alba • Chris Clarke • John Manchin • Julie Picard • Brooks Stewart • Charlie Vogelheim • ServNet Auction Group

5:00pm MST

Evening Reception, Sponsored by Manheim Kierland (Expo Hall)Manheim