This session is about what’s "popping" on the collateral recovery business. This includes trends now and predictions covering the next 2-3 years, in an industry seeing more changes than it has seen in 50 years. This session will provide insights on the changeover from the federal CFPB to State Attorney General activity; and where recovery portals will be in the near future, including the pitfalls of these portals. It will also cover the new and improved recovery agent, as well as consumer complaints, where are they really focused and how to avoid them.
Takeaways:- Regulatory attitudes and direction at the state level
- Identify the best key tipping points in using the best agents available
- Insight on the relationship between collectors and repossessors
