Unless you’ve experienced an external audit, you might not be prepared with the proper documentation and proof of compliance when it comes to your third-party vendors. Recovery agents, in particular, bring additional risk to your institution as they’re not only a liability risk, but a reputational risk, as well. This session will provide real-life examples to help you prioritize third-party vendor compliance efforts.
Takeaways:- Look at how technology is changing vendor management
- Walk-through scenarios for proper agent compliance monitoring
- Review real-life scenarios where recovery agents have caused liability and reputational risk