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Tuesday, November 13 • 9:15am - 9:45am
How AI and The 4 ACES (Autonomous, Connectivity, Electrification, and Sharing) are Transforming the Recovery Industry

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Technology is transforming the recovery industry in all aspects. Meeting the stricter 3rd and 4th party vendor management oversight expectations is more challenging than ever – especially while trying to achieve higher recovery rates and reducing losses. Part 1 of this session will focus on how lenders, whether they use the direct model or national model, can successfully gain control and visibility of all the providers in their network at all levels, while standardizing the vetting, due diligence, complaint management, and scorecarding of those vendors. Part 2 discusses how today’s cutting-edge technology and the 4 ACES [Automation, Connectivity, Electrification and Sharing] will transform the recovery industry in all ways.

  • Ensuring 3rd and 4th party vendor transparency while maximizing loss recovery
  • Standardizing the vetting, due diligence, complaint management and scorecarding of vendors
  • Meet demanding regulatory requirements for 3rd and 4th party vendors in loss recovery
  • How AI and the 4 ACES [Autonomous, Connectivity, Electrification, and Sharing] are transforming the recovery industry

avatar for Jeffrey Marsh

Jeffrey Marsh

CMO, Millennium Capital & Recovery Corp.
Jeffrey Marsh is Chief Managing Officer and Executive Vice President of Millennium Capital and Recovery Corporation. Former president of the World Reserve Monetary Exchange, and a business executive with expertise in cultivating long-term customer relationships to drive value, Jeff... Read More →

avatar for Gavin MacCarthy

Gavin MacCarthy

Founding Partner, VendorRisk
Gavin Mac Carthy is one of the founding partners of the award-winning web consultancy Skeey Interactive LLC. With nearly 20 years of web design and development experience, he has worked with companies across a variety of industries including brands like Universal Music, Discovery... Read More →
avatar for Luke Rogers

Luke Rogers

Senior Manager, McKinsey & Company
Luke is a senior manager at McKinsey where he specializes in developing research around the future of automotive retail and emerging trends that will impact the automotive industry. He mainly serves clients in the automotive industry in developing a perspective on their future customer... Read More →
avatar for Scott Wilson

Scott Wilson

Chief Operating Officer, Millennium Capital & Recovery Corp.
Scott Wilson is Chief Operating Officer and Senior Vice President at Millennium Capital and Recovery Corporation, which is a recent recipient of the Kaizen Award from Toyota Financial Services. Scott is responsible for Millennium’s development of Millennium’s suite of proprietary... Read More →

Tuesday November 13, 2018 9:15am - 9:45am MST
Kierland 1