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Tuesday, November 13 • 9:15am - 9:45am
Adapting to an Electronic Ecosystem: From Credit to Contract Execution, Supporting the Digital Consumer

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The digital age is upon us with consumer expectations for sales processes that fit their needs and schedules at an all-time high. The customer journey is now beginning online, and the ability to provide a digital sales process is the new standard. Consumers are shopping for vehicles, calculating payments, applying for financing, reviewing documents, and fully executing finance and lease contracts from mobile devices at any location they choose. Learn more about the latest functionalities that support this consumer behavior, the efficiencies it creates for your process, and how critical compliance checkpoints are built-in along the way.

  • Understand the data trends indicating the shift in consumer behavior
  • Learn how to create your unique, digital consumer experience
  • Automating compliance requirements within your digital workflow

avatar for Jeff Belanger

Jeff Belanger

Senior Vice President, Business Development, RouteOne
Jeff Belanger is the Senior Vice President of Business Development for RouteOne, a joint venture created by Ally Financial, Ford Motor Credit, TD Auto Finance, and Toyota Financial Services. He is responsible for ensuring a best in class customer service experience for all RouteOne’s... Read More →

Tuesday November 13, 2018 9:15am - 9:45am MST
Rainmakers A