Used Car Week 2018 has ended
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Tuesday, November 13 • 3:45pm - 4:15pm

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Effective leadership requires an intentional focus on prioritizing activities that yield employee engagement and drive results. This highly interactive workshop will help participants identify the tasks and improve their skills in the leadership activities that maximize performance.

  • The difference between “leadership” and “management”
  • Techniques to enhance your coaching skills
  • Words, phrases and questions that are essential to providing effective feedback
  • The mindset necessary to confidently engage in crucial conversations

avatar for David Walsh

David Walsh

Director, Training and Associate Development, Southeast Toyota Finance
David has provided training and consulting services throughout the automotive, auto finance and remarketing industry for three decades. Clients of his sales, collections, customer service and leadership training include: Enterprise, JP Morgan Chase, Wells Fargo, US Bank, BMW, VW and... Read More →

Tuesday November 13, 2018 3:45pm - 4:15pm MST