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Wednesday, November 14 • 11:00am - 11:30am
Conversational Commerce: Cut Through the Noise

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If you want to provide a better consumer experience, you need to cut through the noise in the used car shopping, buying and after-sales cycles. This session explores how you can do this through conversational commerce—enabling consumers to converse with you on their own schedule, via familiar messaging apps and using natural language to take action. Many large brands are already taking advantage of conversational commerce, and you can, too. Come learn how to take advantage of the latest messaging channels to increase reach and improve your customer experience with one seamless process.

avatar for Kelly Hollis Brown

Kelly Hollis Brown

Vice President, OEM Sales, Contact At Once!
As Vice President of OEM Sales at Contact At Once!, a LivePerson company, Kelly is responsible for sales of the CAO! platform, the automotive industry’s leading messaging platform for conversational commerce, to all divisions of automakers - from the brands to Certified Pre-Owned... Read More →

Wednesday November 14, 2018 11:00am - 11:30am MST
Rainmakers B