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Wednesday, November 14 • 2:15pm - 2:45pm
Client Experience Pop-Up Magazine

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A recurring theme at Used Car Week — whether the speakers are remarketing executives, key players in the auction industry, or panelists focused on disruption — is the impact of great client experience on business success. In this session, AutoIMS’ VP of Client Experience hosts a one-of-a-kind ‘live magazine’ where several industry leaders will explore new ideas and timeless reminders about how all corners of our industry can drive success through an unwavering dedication to service. An outside-the-box session, we aim to remind the industry that everyone has a responsibility to serve.

Takeaways:
  • Lessons you didn’t think you could learn from a stuffed animal
  • The possibilities that come from thinking in gray scale
  • A client win-back story that takes the cake
  • A vivid reminder of how relationships can help you pass life’s toughest tests

Speakers
avatar for Joe Miller

Joe Miller

VP Client Experience, AutoIMS
Joe Miller is VP of Client Experience for AutoIMS, the remarketing industry’s standard provider of inventory management technology and related services. In his role, Miller ensures the highest level of client support and advocacy, managing front line interaction for thousands of... Read More →


Wednesday November 14, 2018 2:15pm - 2:45pm
Mapmakers

Attendees (7)