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avatar for Doug Hadden

Doug Hadden

Executive Director, Dealer Services Training and Development
Doug has been a speaker or panelist at almost every major industry event including, Digital Dealer, NABD, AIADA, NIADA, numerous 20 groups and state associations.

Doug started his career in the industry as a lot porter and worked his way through every dealership department, holding positions such as line mechanic, service writer, new and used car sales, finance manager, sales manager and general manager.
Doug understands dealerships and what it takes to make them successful.

He moved from automotive retail when he joined Bank of America, where for 6 years he served as their VP of Remarketing on the West Coast. As a Regional Sales Manager for Joe Verde Sales Training, Doug had the opportunity to work and train with some of the most sought after speakers and trainers in the automotive industry. As the senior manager for DealerTrack AAX inventory management system, Doug learned to apply new technology, efficiencies and data to “old school” Used Vehicle Operations.

Currently, as Executive Director, Dealer Consulting Services for ADESA, Doug helps dealers understand how to take advantage of new technology. Through his unique mix of professional experience and knowledge, Doug has attained the skills to do what he likes best: training, coaching and helping others to grow their business.

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